· The arrival at their airstrip sets the tone of what was to follow. They have a permanent building on the strip and have toilets, shade, and a huge bowl, filled with ice and a variety of drinks and water. Also available are some lovely fresh snacks and an ice cold, scented hand towel to freshen up.
· On arrival at the lodge, I was again given a cool hand towel and freshly made lemonade while I filled in the reg card. I only had to sign, as all my details were already typed onto the form - correctly.
· I was taken to my room and given a full orientation of every switch, which was very helpful when negotiation mood lights, aircon and fans.
· The room is drop dead gorgeous and absolutely astounded me! Key items in the rooms that were incredibly special touches and made it feel like home and not a hotel/lodge room was:
o A PILE of magazines and interesting books as well as at least 5 board games.
o A mini bar with not only drinks, but snacks and jelly tots and dried fruit etc.
o Kettle and coffees and teas
o A litre bottle of still and a litre bottle of sparking water
o A tray of Dermalogica products to use
o A heap of bath salts with a spoon, a real sense of abundance
o IPod with preloaded chill songs
o Toilet pray
o Each night there was a small bottle of water at my bedside and an individually wrapped, homemade treat – either coconut ice, fudge shortbread etc.
o Outside bed with a cool white sheet cover and pillows to lounge on whenever – I was also asked if they could make it up for me for the evening.
· Meals are all a la cart, no buffets and you always have a choice on the menu, but you are also asked if there is anything they could make for you that was not on the menu.
· One of the guests in camp really loved the pasta of the previous lunch and asked if she could have it for dinner – YES of course and it was specially made for her.
· All meals can be served in your room, even if some guests are eating in the dining area and several want to eat in their room a plan is always made. There is 15 rooms spread along a hill and only accessible on boardwalks and decks – so it isn’t an logistical ‘walk in the park”
· All staff remembered my name and took note of my drink and food preferences….
· Two plates of stunning snacks are served in the “long bar’ before dinner while guests are mingling before going to dinner. This was small brochettes with mozzarella and an aubergine paste, and one time was a salmon and brie bite, as well as homemade cheese straws and sweet chilly dip.
· Around the pool is not just the fluffy, huge white towels but also a basket with sunscreen products, straw hats for him and her, goggles, flip-flops, kokois etc. Everything needed was thought about and addressed.
· The guide/ranger was very engaging, remembering all names and the tracker was also more involved and interactive than I had seen before at other properties.
· The drink stop was also a highlight – there were three snacks and a tent card with the MENU of the snacks and this was placed on the platters with the eats. Drinks we not displayed but a full bar was available. … and, a steaming hot had towel was also produced before drinks! They use earpieces so you never hear the crackle of the radio and only hear the ranger’s soft replies to the radio.
· Fleece and waterproof ponchos were on the vehicle
· One guest really liked the dressing on her salad and commented on it. She was invited for a Vinaigrette lesson in kitchen and was given a beautifully presented copy of the recipe for her to make at home.
· One guest really loved the chop chip cookies, and she too was presented with the recipe and on day of departure a lovely packet or take home bag filled with chock chip cookies! She was bowled over.
· The shop is really a gallery of about 4 smaller rooms – shops, each featuring different items – eg artefacts, interior items, clothes etc. Additional clothes are from EarthChild and Hilton Weiner and are not Singita branded
One of the best stays in a lodge that I can remember.
Well done Singita team!